Shipping policy

Domestic Shipping

We offer free ground shipping on all orders throughout the United States, including Alaska and Hawaii. No promo code is required.

Orders are processed and shipped the next shipping day. Our shipping days are Monday through Saturday, excluding Sundays. Orders placed Monday ship Tuesday; orders placed Friday ship Saturday.

Orders typically arrive within 5–7 business days from the purchase date.

REFRESHEN does not currently ship internationally or accept international distribution inquiries.

Returns

Returns are accepted within 30 days of delivery. The original product container must be at least half full.

Refunds are issued within 7–10 business days after we receive your return.

Customers are responsible for return postage. Return postage is not refundable.

Mail returns to:

Donna Lisa’s Beauty Facial Creams
6107 S.W. Murray Blvd. #195
Beaverton, OR 97008

Back-Orders

If an item is unavailable, we will ship the available items and email you about the remaining items. We will notify you when back-ordered items become available and ship them at no additional cost.